Each vendor shall meet all of the following requirements as part of the compliance software approval and as part of an ongoing commitment to users of the particular program.
All compliance software vendors are required to submit at least one fully working program version of the compliance software to the CEC. An updated copy or access to the approved version of the compliance software shall be kept by the CEC to maintain approval for compliance use of the compliance software.
The CEC agrees not to duplicate the compliance software except for analyzing it, for verifying building compliance with the compliance software, or for verifying that only approved versions of the compliance software are used for compliance.
Compliance software vendors shall provide a copy of the compliance software user’s manual/help system to all enforcement agencies who request one in writing.
Compliance software vendors shall offer support to their users with regard to the use of the compliance software for compliance. Vendors may charge a fee for user support.
The CEC may request that compliance software vendors offer a live demonstration of the capabilities of their compliance software. One or more demonstrations may be requested before approval is granted.