Privacy Policy

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February 13, 2023

Energy Code Ace respects the privacy of its users. We realize that concerns about privacy and the secure transfer and use of personal information have increased with the growth of online services. That's why Energy Code Ace maintains strict privacy policies and uses state-of-the-art technologies to safeguard participant information.

What kind of information do we collect?

When you visit the Energy Code Ace site there are four kinds of information we are likely to record:

1.     Non-personal statistical information collected in the aggregate. This is anonymous information on subjects such as how many visitors come to the site, how they navigate through the site, and which browsers they use to visit the site.

2.     Personal information that you knowingly supply to us. When you sign up for certain tools, trainings and resources on the Energy Code Ace site, we will collect personal information that will help us to identify you, authenticate you, and provide you better service in the future. This information is called "personally identifiable information" and is used to associate usage information with a specific individual or entity. Examples of personally identifiable information are customer name and e-mail address. It is a common business practice to collect this type of information in order to conduct business, provide participants with specific services and communicate with them. When we use your personally identifiable data, we may share it with California Public Utilities Commission (CPUC), PG&E, San Diego Gas & Electric, Southern California Gas Company or Southern California Edison contractors and vendors for purposes of providing you services, and to plan, implement or evaluate energy management, demand response or energy efficiency programs with PG&E, San Diego Gas & Electric, Southern California Gas Company, Southern California Edison, the CPUC, or a government agency that is part of a CPUC- authorized program. . However, in these cases, our policy dictates that contractors or vendors agree to only use it for utility purposes or programs and to protect it under the same confidentiality and privacy standards that our own employees follow.

3.     Your e-mail address when you download software tools. We use this information for the following purposes. Since the Energy Code Ace program is funded under the auspices of the California Public Utilities Commission, we are obligated to quantify and report that users are acquiring the software tools we have developed. We occasionally will contact users to solicit feedback that will enhance the tools. We will notify users of updates and fixes.

4.     Non-personal Virtual Compliance Assistant project data collected in the aggregate.  This is anonymous information used to understand how people are complying with the nonresidential and low-rise multi-family projects and how code requirements may be simplified. Anonymized data may be shared in aggregate as part of the Title 24, Part 6 rulemaking process and for research purposes. Individual project data may be shared with state-approved registry providers if necessary for the registration process to comply with Title 24, Part 6 or Title 20.

We do not sell or trade participant information. Energy Code Ace will not sell or trade your personal information to any third party, absent authorization by you. In fact, because the Energy Code Ace program is a statewide collaboration of regulated utilities, the California Public Utilities Commission forbids us to do so. The Internet medium does not change this.

Receipt of E-mails

E-mail gives Energy Code Ace a convenient avenue to communicate with its participants. We hope to periodically tell you about special events, new tools and resources, and training opportunities. We also may solicit your feedback and opinion in order to help us improve the site and make it more useful to you. Energy Code Ace will not, however, send you e-mails if you do not wish to receive them. If at any time you would like to remove yourself from Energy Code Ace's e-mail list, you can do so by visiting the Manage Subscriptions page.


Energy Code Ace does not seek to collect personal information from children under 18 years of age. We do not have any content on our site that would be considered harmful to children and certainly do not restrict children from visiting the site. We do not monitor the age of users of the Energy Code Ace site. However, if you are under the age of 18, you should not submit personal information on the Energy Code Ace site or any web site without the consent of your parent or guardian.

Use of Cookies

Cookies are small text files placed on your computer's hard drive by web page servers. When you visit the Energy Code Ace site, our server may create cookies, making it more convenient for you to use the site by verifying when you travel from page to page. Data on site usage we collect using cookies is not tied to your personal information and is only used in aggregate form.

Linked Web sites

The Energy Code Ace site contains links to various other Web sites. Please be aware that these other sites my have privacy policies that differ from Energy Code Ace's. Energy Code Ace is in no way responsible for either the content that appears on linked sites or your privacy once you have linked to other sites.


In order to improve our service to keep up with future industry changes, the information in this privacy policy may be periodically updated. We will post a new date in the event that the current policy is altered.


If you have any questions about this Privacy Policy, please contact us.

This program is funded by California utility customers and administered by Pacific Gas and Electric Company (PG&E), San Diego Gas & Electric Company (SDG&E®), and Southern California Edison Company (SCE) under the auspices of the California Public Utilities Commission.

© 2024 PG&E, SDG&E and SCE. All rights reserved, except that this content may be used, copied, and distributed without modification. Neither PG&E, SDG&E, nor SCE — nor any of their employees makes any warranty, express of implied; or assumes any legal liability or responsibility for the accuracy, completeness or usefulness of any data, information, method, product, policy or process disclosed in this document; or represents that its use will not infringe any privately-owned rights including, but not limited to patents, trademarks or copyrights.